If you still encounter issues, please contact player support here. And check to see if you have both a console-linked account (logging in via PlayStation, Xbox, or Nintendo account) and a separate Epic account.

If you created an Epic account using an email address, log in to it directly using your Gmail password using the Google login button will create a distinct account even if it’s tied to the same email address. If you come back later and don’t see it in your account, please check to see if you have multiple accounts. Once you claim a free game, it’s yours to keep.

I claimed a free game but don’t see it on my account now, why? When you claim a free game, it’s yours to keep - even after the game is no longer available to new customers for free. Learn more about the Support-A-Creator program here.Įpic will be offering a new free game available each week.

The Support-A-Creator program enables content Creators to earn money from games in the Epic Games Store by using Creator Links and Creator Tags. In addition, creators will earn 88% of all the revenue from their game In exchange for exclusivity, Epic provides them with financial support for development and marketing, which enables them to build more polished games with significantly less uncertainty for the creators. Why does the Epic Games Store make exclusivity deals?Įxclusives are a part of the growth of many successful platforms for games and for other forms of digital entertainment, such as streaming video and music.Įpic works in partnership with developers and publishers to offer games exclusively on the store. We’ll also share significant updates with you on our news feed and social media pages such as Facebook, Twitter, Instagram, and YouTube. You can find upcoming features, developer updates, and major known issues on our Epic Games Store Roadmap on Trello. What are the future plans for the Epic Games Store? You can check platform compatibility for individual titles by referring to the 'Specifications' section of any product page. The Epic Games Store currently offers PC and Mac support. Which platforms does the Epic Games Store support?

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